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Testimonials
"The Heart EX’s new interface is absolutely
wonderful. It is easier to use and also easy to find the information that our Clinical and Ministry
Center Staff needs to find. Our entire staff finds it exceptionally valuable and easy to
use. In addition, the staff at Software Application Services are always very responsive
and very helpful in solving concerns or issues."
-Stephen Vancza, Director of information Technologies
Atlanta Union Mission
"We are truly ecstatic about HEART
Online. Being able to go paperless has not only allowed Cherry Street Mission to be more efficient
as an organization but we have more integrity in the way we track movement, outcomes and progress
with our guests. With HEART we are able to pull reports on specific populations of people and accurately
present figures to our donors, our staff and the community. It has been easy to use, and Joel Bechtel
and his support staff have been more than helpful in assisting us with the navigation of HEART and showing
us how/what we can do."
-Kimberly Smucker, Licensed Clinical Therapist
Cherry Street Mission Ministries
"The Durham Rescue Mission relies
on HeartEX to provide current and up-to-date information on all our residents. It provides
our counselors and encouragers with a user friendly interface for tracking and entering useful
information about where they are, what their needs may be or even where they see
themselves in the future. It has also proved to be a useful reporting tool when providing
needed information to staff. The support team has always responded in a timely manner and has
been very sensitive to our needs."
-Jim Cooper and Anthony Dunaway, IT Staff
Durham Rescue Mission
"Dallas LIFE has used the H.E.A.R.T System
for several years now. We have found this program to be a very valuable asset to our
operation. It allows us the opportunity to keep very close records of our residents from
the very first night right through graduation. The fact that we have current and pertinent
information right at our fingertips about all of our clients is a tool that we could not operate
without. The staff at H.E.A.R.T has been extremely helpful and accommodating to all of our
requests and has gone above and beyond the call of duty to help tailor this program to our
specific needs. We would definitely recommend this program to anyone seeking to develop a system
of checks and balances in their organization."
-John E. Koesema, Director of Operations
Dallas Life
"The Heart Software product has
been a welcome addition to the Northlands Rescue Mission. It has saved us staff time and made
our reporting easier and more accurate. Customer support has been prompt and innovative providing
customized reports. Great buy! Great Team! We are thrilled."
-Dave Sena, Executive Director
Northlands Rescue Mission
"We are grateful for the H.E.A.R.T. Online software
program that has enabled Jubilee Ministries to be linked with two other local social service
agencies to more efficiently service our client base! We especially appreciate the excellent
service from the support staff at SAS. Thank you!"
-Fern Habecker, Administrative Assistant
Jubilee Ministries
"A valuable tool for ministry at
Central Union Mission has been H.E.A.R.T. It allows for secure and fast record keeping so that
we can organize ministry and services, track statistics, do better follow-up, record case notes, and
overall help us to better serve our guests, students, and community. With it we can also take
snapshots of data to see trends and enhance our outreach and programming."
-Rev. David R. Howard, Director of Overnight Guest Ministries
Central Union Mission
"Wheeler Mission Ministries has searched
for a quality client database software package for several years. We even attempted to
develop our own, but it was just never exactly what we needed until we discovered H.E.A.R.T.
We went live with the H.E.A.R.T. software in January 2003 and have recently destroyed all
our old manual card files and plan never to look back.""
-Gene Green, Senior Director of Mission Services
Wheeler Mission Ministries
"Dear Joel,
As a part of my role
as the Executive Director of The Christian Center, Inc. I have been charged with bringing this
mission up to speed with regards to how we track and report on the men, women, and children we serve. I could
not have found a better partner in you and your team. The H.E.A.R.T. System has more than
lived up to your promises and the endorsements of your customers.
I asked one of my employees
what they thought of the system and this is what she said; "H.E.A.R.T. Online has been an answer
to prayer. As you might expect, going from 3X5 cards and cryptic notes in files to any online
system would make your life easier, but the real gem is the technical support. They don't go
away after you sign on the dotted line. Not only do they respond quickly to emails or phone
calls, but they do so with knowledge and a pleasant attitude. Their updates through H.E.A.R.T.
Beat (enewsletter) continue to be informative and leave you with assurance that they continue
to update and improve according to customer suggestions. H.E.A.R.T. has eliminated almost all
paperwork, staff can be informed within a few keystrokes, and important resident information is
quickly updated. All of this frees up staff for quality one on one time with the individuals we
server so that the healing can really begin".
I am extremely pleased we took the leap and made
you, your team, and the H.E.A.R.T. system part of the ministry here at TCC."
-Scott Richards, Executive Director
The Christian Center
"We are completely satisfied with the
product developed by Software Application Services as well as their
ongoing support of the system. Software Application Services has
been responsive to our needs. They are easy to work with and knowledgeable
regarding the system programming needed to obtain required data.
We find them available and ready to assist with any issue or problem."
-Fred Soper, Vice President and Chief Operating Officer
Atlantic City Rescue Mission
"Software Application Services took
considerable time to learn about the needs of our business and provided
considerable time and effort to provide what our company needed
to efficiently and effectively run our business."
-Scott J. Selkowitz, Chief Operating Officer
International Food Distributors, Inc.
"Our proprietary ordering and inventory
control system is operating exactly as designed and implemented
by Software Application Services. We already see several of our
competitors scrambling to imitate our system."
-David J. Landis
Landis Meat Company
"Software Application Services
has provided us complete satisfaction with the development and continual
upgrades of our program. They were able to help us take our ideas and turn
them into reality. Also, their technical assistance has been a great asset to us;
their staff has always been friendly and knowledgeable."
-Cheryl Bir
Safety Resources, Inc.
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